What Our Customers Are Saying
-
Jennifer Lana, Ontario, NEW YORK
-
The best place ever to purchase a camper - hands down. In over 15 years in the retail automotive market managing dealerships, I set the bar high for my standards, and my employees. Family RV Center exceeds friendliness, making you feel important and welcome, giving a fair and honest deal, and always making sure you are taken care of. I just purchased my second camper from them, and am a lifelong customer of this place now. Once given a try, you will never look anywhere else - the experience is just too good. Thanks to Larry and staff for making another "happy camper"
Richard Austin -
This was the first time we have ever visited Family RV. After visiting other dealers and not having the best of experiences; we were a bit apprehensive to trade in our old and purchase a new one. Mike & Larry were friendly and courteous. They went out of their way to answer our questions, there was no pressure to buy, took their time with us. After showing us what they had in stock, we decided on a model not on the lot. The rest of the process was smooth as butter, from the ordering of the model we wanted, the sale, finance paperwork thru the delivery. Everyone, and I mean everyone, were great. They were knowledgeable, helpful and took the time needed for us to understand everything. Mike in service gave us a very thorough walk thru of the unit and all the systems and installed a sway control system. Compared some other dealers we visited, we just can't say enough about this experience. Laid back, attentive, no pressure...you inject the positive adjectives and they will apply. Thank you again Family RV, The Sharpe Family.
Todd and Mary Sharpe -
We have been working with Larry for over 9 years and 2 trailers ..... we have now referred friends who just bought a new trailer .... we knew Larry would give them the best price and several price point options just like he did with us ... they too had an amazing experience
Libby Waterman -
Great prices, great people. Thank you Larry and family RV. Weve got the camper we set out for.
Sean Zornow -
Great place to buy a camper, camping accessories, or have service work done. Larry and his staff are knowledgeable and go above and beyond to provide quality service to their customers.
Jeff Miller -
This dealership makes you feel like family. No wonder it is called Family R.V.
Vinny Ecke -
Everything was explained very well. People were very nice and helpful.
Ken Van Koevering
The service I received from the gentlemen, I believe the service manager, one of the mechanics and a sales guy too, was beyond 5 star. I just stopped in to see if they had a part for an A/C unit. They checked and could order one and maybe have it by Thursday, we were leaving for a trip Friday. Instead, the service manager went out to the garage, asked the mechanic if there was a unit that was being used for parts and they removed the cover, I verified that it was the correct part. They dismantled it and brought it out to me, in 5 minutes or less. I paid for the part and walked away a very happy, satisfied customer. We will definitely be back for any of our camping needs. Thank you